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SMS and Mobile Policy

Introduction

MACU is committed to protecting the privacy and security of its members. This SMS Policy outlines how we collect, use, and safeguard information through our SMS communication services.

Data Collection and Usage

  • Personal Information: When you opt in to receive SMS messages from MACU we collect your mobile phone number and may also collect your name or other relevant information to personalize communication.
  • Purpose: This data is used exclusively to send communications and other relevant messages from MACU.

Data Sharing and Privacy

  • No Third-Party Sharing: MACU does not sell, share, or otherwise distribute your mobile opt-in data to any third parties for marketing or other purposes.
  • Data Protection: We maintain appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Opt-In Process

  • Consent: By opting in, you consent to receive automated text messages from MACU. Message frequency may vary.
  • Opt-In Methods: You can opt in by texting "MACU” to NUMBER or by signing up through our official website.

Message Frequency

Subscribers can expect to receive up to 10 messages per week. Message frequency may vary based on needs or events.

Charges and Fees

Message and data rates may apply. Please check with your mobile provider for details about your messaging plan.

Opt-Out Process

  • How to Opt-Out: To unsubscribe, reply "STOP" to any message from us. You will be promptly removed from the messaging list.
  • Confirmation: You will receive a confirmation text once your opt-out has been successfully processed.

Help and Support

Policy Updates

MACU may revise this SMS Policy at any time. Changes will be communicated via SMS and reflected on our website.

Contact Information

For questions or concerns about this policy, contact:
Members’ Advantage Credit Union
PO Box 1208
Member Service Representative
Phone: 715-421-1610
Email: macu@membersadvantagecu.com

Members' Advantage Credit Union does not share or disclose mobile numbers to any outside party.