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Shazam Fraud Prevention Tips

Stay One Step Ahead

Understand the various ways fraudsters try to obtain your personal and debit card information. The more you know, the more you can stay one step ahead of fraud.

Personal information:

Phishing’s a scam in which fraudsters pose as legitimate businesses to trick you into divulging your social security number, account numbers, passwords or other sensitive personal information.

Hiding behind the anonymity of emails and phone calls, the fraudsters pretend to be reputable financial institutions, credit card companies, online service providers, retailers, etc. They’ll try and convince you there’s an immediate need to update your financial information.

Steps to take:

  • Remember: no legitimate business will request this type of information.
  • Don’t give out your personal information.

Card safety:

Follow these simple steps to keep your debit card and financial accounts safer.

Steps to take:

  • Use your PIN whenever possible.
  • Set up fraud alerts through online banking and mobile apps.
  • Review financial accounts and statements regularly.
  • Sign your card on the signature panel.
  • Report lost or stolen debit cards to us immediately.

ATM security:

Be vigilant at ATMs. If something seems suspicious, contact us immediately.

Steps to take:

  • Cover the PIN pad with your hand while entering your PIN.
  • Use familiar ATMs in well-lit areas.
  • Tug the card reader before inserting your card and look for skimmers.
  • Don’t use the ATM if the card slot or keypad look suspicious.

Online shopping:

When shopping online, be aware of ways to avoid undue risk and keep your personal information free from fraud.

Steps to take:

  • Shop with trusted brands. Look for the green padlock icon and HTTPS:// to ensure you’re on a secure website.
  • Never give private information, such as your social security number, passwords, or birthdate to anyone online.
  • Create strong passwords with more than eight characters, an uppercase letter and at least one number and/or special character.
  • Use and update firewall software to protect your computer’s information.
  • Avoid free or special product offers — these are usually too good to be true.

If you suspect identify theft or fraud, contact us immediately so we can help!

5 Simple STEPS

You know that tiny chip that was added to your debit card a few years ago? That little chip has helped reduce fraud due to counterfeit cards by 70% in just two years. But, many ATMs and fuel pumps haven’t converted to the chip technology yet making them prime targets for fraudsters who want to steal your info.

Keep yourself and your card data protected while you’re at the ATM or fuel pump with these simple STEPS:

  1. et online and mobile banking fraud alerts.
  2. ug the card reader. Is it loose?
  3. xamine your surroundings.
  4. rotect your PIN; cover it with your hand.
  5. can for security tape seal on pump.

Here are some additional pieces of information that will help keep you safe:

ATM safety

  • Use an ATM in a well-lit area

Prior to inserting your card:

  • Wiggle the card reader. If you notice something suspicious call 911.
  • Cover the PIN pad with your hand when entering your PIN to guard against hidden cameras.

Fuel pump safety

  • Use a pump closest to and facing the store.

Prior to inserting your card:

  • Wiggle the card reader. If you notice something suspicious call 911.
  • Check that security seal tape is intact. If seal is broke, let store know and pay inside.
  • Cover the PIN pad with your hand when entering your PIN to guard against hidden cameras.

Set security alerts for added safety and contact [FI name] whenever you have questions about your accounts or your financial safety.

  • Set your
  • Closely monitor your accounts and call your financial institution if you suspect fraud.